(888) 571-8556 support@mas.systems


Express Maintenance

Create a Support Ticket and we’ll get you updated to the current version of EM

Current Versions:

We are pleased to announce the release of Express Maintenance Version 9.

These are the current verisons available, if you would like to update, contact us.

Express Maintenance Updates (Password Required)
Express Maintenance Update
97.76 MB
Express Request Update
34.28 MB
Express Maintenance Mobile App
44.62 MB

Create a Ticket to Update Now:

Note: These updates are only for customers currently under an Annual Software Maintenance Plan and require a password to install.

Get in touch for details on the Annual Software Maintenance plan or to update software versions. 

Express Maintenance Release Notes

Version 9 Release Notes
Express Maintenance - Released 3/6/19
Express Request  - Released 3/6/19
Notes: Please update both Express Maintenance and Express Request with this release



Altered the SetViewCount function to now present the record number and number of records (example: 1 of 100).


Created a lower tab control and moved Services and Parts to separate tabs. Added a tab for Attachments with standard options such as select, open, etc.

Added Unit Number to upper section of work order with option to select by number or by name. Adjusted Unit Name and Number lookup components to work properly with one another allowing for lookup by either one.


Work Orders / Create Work Order

Added Time to the Scheduled Date prompt to allow for Date or Date and Time.

Adjusted to use the Requested DateTime on work orders created from Requests when no Scheduled DateTime is selected per requests from Gary’s list.

Added code to populate the AssignTo field of the request if there is no value and a technician is assigned at the time a work order is created. See item #4 in notes below.


Work Orders / Overview

Changed the Status list in overview from Scheduled to ‘Open’.

Changed the Status list in overview to include ‘Created’ as an option to search the date range. Added lookup field on Units table to include Unit Criticality field column in overview.

Changed the date fields in the grid to include DateTime rather than just Date.


Work Orders / Service Overview

Changed the column caption from Scheduled Date to Due Date.


Parts Inventory / Data View

Changed the Units tab caption from Units to Equipment. Corrected issue of the image menu button not functioning.


Units (Equipment) / Data View

Corrected issue of the image menu button not functioning.


Admin / Employees

Corrected the issue of the RecordNumber column not being properly linked to the data field. Corrected issue of the image menu button not functioning.

Changed code so that when new user access settings are created, Work Orders / View Pay Rates defaults to ‘N’ for no access. See item #1 in notes below.

Corrected issue of Site Limit and Site Limit Parts columns not being linked to data field in the Employee Overview grid.
This release fixes an issue with the Backups feature where the name of the Database was not getting saved and was causing a "Zero Value" error.
Updated Mobile Licensing to use new support database
General – Incorporates new version and features of Report Builder.

General – Imports 5 new reports used by the Mobile App.

General – New fields to accommodate the new Mobile App settings and licensing.

General – Update includes the new Mobile App Server software for communicating with mobile devices.

Administration / Defaults / Configuration – New Mobile App Settings section and fields for Mobile App Setup.

Maintenance / Work Orders – Corrected issue of one of the user defined service fields having the incorrect column heading.

Maintenance / Units – Corrected issue of older attachment hyperlinks not working.

ExpressRequest – Added ability to view notes of a work order services when viewing assigned work order.

Express Maintenance Release 9 introduces a wealth exciting features. It includes many enhancements to the overall interface as well as powerful new features and options to make your maintenance management even easier.

Be sure to review and print and follow the Version 9 Update Guidelines (important).  Also, see Version 9 – Searching and Version 9 – What’s New?